- I didn’t want to post this. How can I delete my card?
Tap on the three dot symbol on the upper margin of your card and choose the option “Delete post”.
- I didn’t want to swipe that up/down. What do I do now?
Shake your phone. No, seriously. Just shake your phone.
- There are some swell pictures on Plague. I’d like to be able to zoom in. Will you add a zoom function?
We do not plan to implement a zoom function since it would greatly increase both upload and download time.
- I find that card offensive. What can I do to get it removed?
Tap on the three dot symbol and choose the option “Flag content and report user”. Every report is reviewed by a real person. If the card violates our terms of service, it will be removed.
- Can I block other users?
We do not plan to implement blocking. But you can flag all cards you find unacceptable and report their authors.
- Can I get a verified account?
For now, you need to be a staff member to get a verified account.
- How can I change my username?
Tap on the head symbol on the upper left margin of your statistics screen to view your profile. Then tap “Edit”.
- How do I report a problem?
Tap on the gear wheel symbol to view the settings. Choose “Send email”. Especially if it is a technological problem, this is the best solution. But you can also simply send an email to virus@plague.io.
- How should Plague be used?
Everyone should post and spread what they feel the world should see. It’s our duty to make Plague a comfortable and fun experience for all users. For more information, see our Terms of Service.
- What is the infection index?
The infection index reflects how many users your cards spread to. It is based on the performance of your own content and the content you spread.
- My cards are supposed to be spread to the users closest to me. Sometimes, however, the first user to see a card is pretty far away. What’s up with that?
Where a card spreads depends on the user’s location and a number of additional factors. Some of our users are not logged in frequently, some of them already have a lot of cards waiting for a decision. Also, we want to allow your content to spread at optimum speed. That’s why sometimes the first users you infect can be quite far from you.
- It says here that each of my cards spreads to 23 people. But some of them still only have two views. Why?
When you post or spread a card, it’s assigned to a number of users. We can’t be sure that the card will be viewed by every single one of these users – some of them do not use the app frequently, some of them already have a lot of assigned cards and yours is at the end of their queue.
- Do the spreading algorithms ever change?
We are tweaking the spreading algorithms right now. Don’t be surprised.
- How do you make money off this app?
We don’t. It is too early to think about monetisation. At the moment, we are concentrating on growth and improving user experience.
- Is there an API available?
Not yet.
- Is there a desktop version of Plague?
We are working on a desktop version with a somewhat limited functionality. To comment, view the statistics of a card or share it on social networks, you will still need your phone.
- Is there a version of Plague available for Windows phones?
We aim to provide Plague at for every major operating system. Right now, we concentrate on iOS and Android.
- What happens to expired posts?
Expired posts stop spreading and are archived on Plague servers. However, it is still possible to comment on them. As long as the discussion is still alive, cards you subscribed to will show up in your “Latest comments” section.
- I want to post a video on Plague. How big can the file be?
You can post videos as big as 10 MB.